Shipping policy


SAME DAY DELIVERY 

Melbourne Local customers only.

Same Day Delivery is free for local Melbourne orders over $150AUD,

All orders placed before 8:00am will be delivered the same day between 1- 6pm

All orders after 5:00pm will be delivered the following day between 1-6pm

Weekend deliveries are currently unavailable, all orders placed on the weekend will be delivered between 1-6pm on the following Monday.

AUSTRALIA

FREE STANDARD SHIPPING on all orders under $50

FREE EXPRESS SHIPPING when you spend over $80

Orders under $50 are a flat rate charge of $9.90 for Express Shipping

And a flat rate charge of $5.00 for standard Shipping

 

 

DELIVERY TIME
We aim to have all Australian orders shipped the next day please allow in some cases  1 day Processing time . We use Australia Post Express which is next Business day delivery within the Express post network (Australian capital cities and major metro areas - Perth CBD only). Australia post do allow for Express parcels to arrive within 1-3 Business days in the event there are unforeseeable delays. Regional areas outside the express post network may be 2-5 Business days.

If you have not received your items within 4 Business days of making your order please email us with your full name and order number and we will look into your delivery immediately. In most cases this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection.

TRACKING YOUR ORDER

Once your order is packed and leaves our warehouse you will receive an email with tracking number to track your parcel with Australia post.
If you are not home at the time of delivery , for your convenience, your parcel will be left in a secure place if deemed safe to do so by the delivery driver. If they feel it is not safe to leave, or the parcel is too large ,you will be left a card and your parcel will be taken to your local Australia post.

 

NEW ZEALAND

FREE  EXPRESS SHIPPING when you spent $150 AUD

Orders under $150 AUD are a flat rate charge of $20 AUD for express shipping.

Orders under $150 AUD are a flat rate charge of $15 AUD for standard shipping.

 

DELIVERY TIME

Australia Post Standard (8-14 Business Days)

Australia Post Express (5-9 Business Days)

 

TRACKING YOUR ORDER

Once your order is packed and leaves our warehouse you will receive an email with tracking number to track your parcel with Australia post.
If you are not home at the time of delivery , for your convenience, your parcel will be left in a secure place if deemed safe to do so by the delivery driver. If they feel it is not safe to leave, or the parcel is too large ,you will be left a card and your parcel will be taken to your local post office.

 

UNITED STATES

FREE EXPRESS SHIPPING when you spend $150 AUD

Orders under $150 AUD are a flat rate charge of $30 AUD for express shipping.

Orders under $150 AUD are a flat rate charge of $15 AUD for standard shipping.

 

DELIVERY TIME

Australia Post Standard (10-15 Business Days)

Australia Post Express  (6-9 Business Days)

TRACKING YOUR ORDER

Once your order is packed and leaves our warehouse you will receive an email with tracking number to track your parcel with Australia post.
If you are not home at the time of delivery , for your convenience, your parcel will be left in a secure place if deemed safe to do so by the delivery driver. If they feel it is not safe to leave, or the parcel is too large ,you will be left a card and your parcel will be taken to your local post office.

 

 

 

REST OF THE WORLD

spend : $0.00 - $250 (AUD) = Flat rate - EXPRESS $40 (AUD) 
spend : $0.00 - $250 (AUD) =Flat rate - STANDARD $25 (AUD)
spend : $250 (AUD) and up = FREE EXPRESS 

 

UNITED KINGDOM

DELIVERY TIME

Australia Post Express  (6-10 Business Days)

Australia Post Standard (10-15 Business Days)

 

TRACKING YOUR ORDER

Once your order is packed and leaves our warehouse you will receive an email with tracking number to track your parcel with Australia post.
If you are not home at the time of delivery , for your convenience, your parcel will be left in a secure place if deemed safe to do so by the delivery driver. If they feel it is not safe to leave, or the parcel is too large ,you will be left a card and your parcel will be taken to your local post office.

EUROPE

DELIVERY TIME

Australia Post Express (8-15 Business Days)

Australia Post Standard (15-25 Business Days)

 

TRACKING YOUR ORDER

Once your order is packed and leaves our warehouse you will receive an email with tracking number to track your parcel with Australia post.
If you are not home at the time of delivery , for your convenience, your parcel will be left in a secure place if deemed safe to do so by the delivery driver. If they feel it is not safe to leave, or the parcel is too large ,you will be left a card and your parcel will be taken to your local post office.

 ADDITIONAL INFORMATION 

Saint Australia is not responsible for parcels that are lost, damaged or delayed in transit due to the fault of Australia Post,  or other delivery carrier - we will trace your parcel on your behalf and do everything we can to locate your parcel, and lodge an investigation if required. A gift voucher less any "return to sender" fees will be issued for all parcels which are "returned to sender". We do not resend parcels for free once they have been sent back to us as a "return to sender".

ALL PRICES ON (S)ain't Australia ARE IN AUSTRALIAN DOLLARS .